Tag: comcast
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More Fun with Comcast
I’m hereby dubbing Comcast the "masters of condescending customer service." About two weeks ago (November 26, in fact), I made the trek to our local Comcast office to drop off our HD-DVR and tell them to kill my cable TV service. The lady at the store was friendly, took the HD-DVR, and gave me a […]
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Comcast – I fought ’em so you don’t have to
I’ve been spending the better part of the last half-hour trying to figure out Comcast’s digital cable packages and pricing. Their website allows you to get a channel lineup so you can see which channels each package has, but doesn’t let you easily compare. I decided to put them into an Excel spreadsheet to do […]
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A tale of two customer service scenarios
Since Diann & I are moving soon, I needed to call up all our utility companies and get services transferred. My phone at work can report on who I recently called and the time that I spent on each call (to answer your question: I don’t think big brother is watching). I noticed what I […]
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The TiVo Dilemma
I just sold my TiVo the other day. R.I.P. the TiVo. Anyhow, I didn't sell it because I didn't like it — quite the contrary. I loved the TiVo. It worked (well, most of the time — the IR link stuff just didn't cut the mustard some times) and did a great job recording suggestions […]