Cingular SIM Unlock

No, this isn’t some sort of spam blog entry. 🙂

I decided today to call Cingular to get my cell phone unlocked, in light of recent [Copyright Office rulings](http://www.engadgetmobile.com/2006/11/23/copyright-office-rules-that-consumers-can-legally-unlock-cellpho).

I don’t know what experiences others are having with this, but here’s how my call to 866-CINGULAR1 went:

> Marius: Hi, I’d like to get my phone unlocked.
> Cingular: Did you lock yourself out of it?
> M: No, I just want to use a different SIM card in it while I’m travelling internationally.
> C: When do you want to do that?
> M: Soon?
> C: Have you been a Cingular customer for at least 90 days? Have you requested a SIM
unlock code within the last 3 months?
> M: No.
> C: I’ll put you on hold for 5-10 mins while I get the paperwork.
> M: (Thinking.. Paperwork? Uhh, whatever)
> C: Ok, can I get a land line or email address we can get back to you at?
> M: (Assuming it’s some way to verify I am who I say I am..) Sure. (Provides work phone number)
> C: Ok, we’ll call you back within 5 business days to give you the unlock code.

And that’s that. I guess I’ll post again in a few days to give the results. My initial translation:

> C: I’ll put you on hold for 5-10 mins while I get the paperwork.

“I need to find my supervisor.”

> C: Ok, we’ll call you back within 5 business days to give you the unlock code.

“My supervisor is out and about, so we’ll get back to you. Sometime.”