Cingular SIM Unlock

No, this isn’t some sort of spam blog entry. 🙂

I decided today to call Cingular to get my cell phone unlocked, in light of recent [Copyright Office rulings](http://www.engadgetmobile.com/2006/11/23/copyright-office-rules-that-consumers-can-legally-unlock-cellpho).

I don’t know what experiences others are having with this, but here’s how my call to 866-CINGULAR1 went:

> Marius: Hi, I’d like to get my phone unlocked.
> Cingular: Did you lock yourself out of it?
> M: No, I just want to use a different SIM card in it while I’m travelling internationally.
> C: When do you want to do that?
> M: Soon?
> C: Have you been a Cingular customer for at least 90 days? Have you requested a SIM
unlock code within the last 3 months?
> M: No.
> C: I’ll put you on hold for 5-10 mins while I get the paperwork.
> M: (Thinking.. Paperwork? Uhh, whatever)
> C: Ok, can I get a land line or email address we can get back to you at?
> M: (Assuming it’s some way to verify I am who I say I am..) Sure. (Provides work phone number)
> C: Ok, we’ll call you back within 5 business days to give you the unlock code.

And that’s that. I guess I’ll post again in a few days to give the results. My initial translation:

> C: I’ll put you on hold for 5-10 mins while I get the paperwork.

“I need to find my supervisor.”

> C: Ok, we’ll call you back within 5 business days to give you the unlock code.

“My supervisor is out and about, so we’ll get back to you. Sometime.”


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2 responses to “Cingular SIM Unlock”

  1. Bill Avatar

    It’s probably fair to note that the text of the decision states that you’re allowed to circumvent the lock, not that Cingular has to do it for you 🙂

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